Returns & Exchanges

At NakedMD, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, you can return or exchange it within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our support team or visit our online portal with your order number and the email address used for the purchase.

• 2.
  Prepare Your Package

  Carefully pack the item in its original packaging to ensure it remains protected during transit back to our facility.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned item, we will process your refund or exchange within 5-7 business days.